WhatsApp Business Automation

Organize customer enquiries, answer routine questions and connect conversations with business workflows.

ZEEWORC / AI & AUTOMATION

CLEAR SCOPE. THOUGHTFUL DELIVERY.

What’s included What you receive How it works Scope & support FAQs

Who this service is for

Businesses handling recurring WhatsApp enquiries, lead collection, booking requests or handover to a sales or support team.

What’s included.

Common questions

Help customers get routine answers.

Lead capture

Collect the details your team needs.

Booking support

Connect enquiries with scheduling tools.

Team handover

Route complex conversations to a person.

PROJECT HANDOVER

What you receive.

The proposal records the exact deliverables and acceptance criteria for your project.

Conversation flows and approved response content
Supported WhatsApp and business-system connections
Lead routing, handover rules and scenario testing

How we deliver.

Plan conversations

Map common questions, information to collect and escalation cases.

Confirm the channel

Check the business account, provider setup and connection options.

Build & test

Implement flows and test enquiries, routing and human handover.

Launch & review

Enable the agreed flows and explain their management.

What we need from you

Business account and provider information
Approved FAQ answers and communication content
Lead routing rules and staff handover contacts

Scope, costs & ongoing support

Account setup, provider requirements and messaging permissions are assessed before implementation.

Provider charges, messaging costs, subscriptions and ongoing conversation updates are separate unless included.

Pricing and delivery schedule are confirmed after discovery. Work beyond the agreed scope is reviewed before proceeding.

Before you start.

Ask about this service

Can customers reach a real person?+

We design a handover route to your designated team or channel as part of the agreed workflow.

Does this include bulk marketing?+

Customer support automation and outbound campaigns have different requirements. Any outbound use must be separately scoped.